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Frequently asked questions

orders

How to use the promotional codes?
When will my order ship?
How do I know my order has shipped?
How can I track my order?

domestic shipping

Do you offer free shipping?
When can I expect to receive my order after it ships?
Can I protect my package in case it gets lost, damaged or stolen?

international shipping

Are you shipping to my country?
How much does international shipping cost?
How long will it take for my order to arrive?
Will I have to pay custom fees and/or duty tax?
Can I protect my package in case it gets lost, damaged or stolen?

general product information

Are your products Cruelty-Free?
Are you products safe for pregnancy?

returns

What is your return policy?