We offer a 30 day return policy with full refund. Please submit a return request by emailing firstname.lastname@example.org.
1. Returns must be made within 30 days of receipt of order.
2. Products must be unused and in good condition with all packaging attached. If a gift with purchase was included with the order, it must be included in the return for the order to be eligible for refund.
3. Returns are accepted if there is a result of a manufacturing defect or shipping error.
4. Orders that we suspect to be fraudulent or products that have been tampered with will not be refunded.
5. Return shipping and handling costs and other charges are non-refundable.
6. All return shipping charges must be prepaid. We cannot accept COD deliveries.
7. It is recommended that you use USPS or Insured Parcel Post for your return.
8. Keep the Return Tracking Number for your return package to monitor delivery status.
9. You can expect a refund in the same form of payment originally used for the purchase, within 30 days of our receiving the returned order.
10. Orders that appear to be shipped to a freight forwarding company for reshipment and damaged are not refunded or replaced.
11. Any package returned to sender due to "not claimed" or " insufficient/incorrect address" will not be refunded.
12. We reserve the right to cancel or not accept any order that we suspect to have been placed as a result of fraudulent activity.
13. We further reserve the right to cancel or not accept subsequent orders from customers with a previous fraudulent order history.
14. Refunds can take up to 30 days to process before a credit is seen on your account.